Privacy Policy

Last Updated: December 24, 2018

This Privacy Policy sets out how Cognata Technologies LLC.’s Qooper platform collects and uses information from its customers and other individuals (collectively “you”) who access the Qooper websites (including Qooper.io), Qooper mentorship app or Qooper mentorship app branded to their organization, Qooper’s admin dashboard (mentoring software) or any other Qooper products or services that reference this Privacy Policy (collectively “the Services”, “Services”, “Service”).

1. Privacy Policy

This Privacy Policy details how Qooper collects, uses, and processes your information. You should read this entire Privacy Policy before submitting information to Qooper or using any Services. If you or your organization has negotiated an agreement with Qooper, that agreement may have distinct privacy terms which will take precedence over this Privacy Policy.

If this Privacy Policy changes, the revised Policy will be posted on this website. If Qooper makes any material changes to this Privacy Policy, Qooper may notify you by email (sent to the e-mail address specified in your account) or by means of a Policy on this website. Qooper’s customers may receive change notifications directly from their administrators.

The Services may include links or references to non-Qooper websites, services, materials, or entities (collectively “Third-Party Sites”). This Privacy Policy does not apply to Third-Party Sites unless otherwise indicated. Third-Party Sites are subject to their own privacy policy and you are encouraged to review such policies prior to use of any Third-Party Sites.

2. Information Qooper Collects and Disclosure

Qooper collects information from you solely as described in this Privacy Policy.

2.1 Information we collect through our Sites, including contact us forms, resource downloads, email sign-ups, Qooper Mentorship App and when you become a User, at various points throughout your use of the Services.

2.2 Information you provide directly to Qooper when you use the Services, including contact information, email, a photo of your choice, first name, last name, job title, organization, age, gender, ethnicity, location, summary, skills, and MBTI index.

You may choose not to submit the information required to achieve a successful mentoring relationship. In this case, Qooper’s functionality will be limited.

2.3 Information automatically collected from your use of Services, including number and frequency of messages sent, the length and duration of video calls, the frequency of in-person meetings, the frequency of assignments, frequency of goal and interest updates, event engagement, news engagement.

2.4 Cookies and analytics tools

Our websites use cookies and other tools such as activity tracking to help us analyze the use of our Sites, diagnose technical issues, and provide better functionality and display of our Services. The information includes:

  • Technical data such as device data, IP address, browser type
  • Usage data such as time spent on sites, pages visited, and links clicked.

3. How Qooper Uses Your Information

Qooper collects information to match mentors and mentees successfully, to show program measurements, to show the success rate of mentor-mentee matches and overall health of the program.

The collected information is solely the property of the Customer and is not shared by any other organization. You can access and export your data any time by contacting Qooper team and requesting an export until such functionality is automated on the platform.

4. When Qooper Shares and Discloses Your Information

Qooper may disclose personal data only to governmental agencies:

  • If required to do so by law, regulation, or court order.
  • To respond to governmental and/or law enforcement requests.
  • To identify, contact, or bring legal action against someone who may be causing injury to or interfering with Qooper’s rights or property.
  • To support any claim, defense or declaration in a case or before any jurisdictional and/or administrative authority, arbitration, or mediation panel.
  • Or in connection with disciplinary actions/investigations.

5. Processing of Personal Data Under GDPR for EU residents

The information that we collect from EU residents may be transferred to, stored, and processed in the United States and other countries outside the European Economic Area (“EEA”) that do not have the same data protection laws as your jurisdiction. We will only do so in compliance with EU law, such as by including data processing agreements based on the EU Standard Contractual Clauses and, in the case of transfers to the U.S., Qooper’s self-certification to the EU-U.S. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

6. Preferences

You may choose to opt out of any marketing material by clicking the “unsubscribe” link in the bottom of the marketing emails.

7. Security and Data Retention

Please refer to Exhibit A, Section 5 in Qooper Terms of Service for our policies on data retention and backup.

For the purposes of accessing Qooper, you will be required to use a passcode, your email, and password. You are responsible for the security and confidentiality of your password and login information.

You have the right to access and edit your information through Qooper.

You may request erasure of your information and account by contacting support@qooper.io.

8. Contact Qooper

If you have questions or concerns related to this Privacy Policy or Qooper’s information practices, or, if you are interested in exercising data subject rights you may have under applicable law, please contact Qooper at:

Cognata Technologies LLC.
Omer Usanmaz
CEO
420 W. Huron St. Office 227
Chicago, IL 60611
Or
Email: support@qooper.io

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